Shipping Policy

SHIPPING FAQ


How much does shipping cost?

We offer First Class & Priority Mail shipping via the USPS on all USA orders during the Coronavirus pandemic to ensure the safety of packages (except HI & AK) through the USPS! Orders over 50$ receive free First Class shipping while orders over 100$ receive free Priority Mail shipping! Otherwise we charge the standard rates of the USPS without adding any additional cost! 

Keep in mind we do not ship to states where Delta 8 THC & CBD is illegal, including: 

Alaska, Arizona, Arkansas, Colorado, Delaware, Idaho, Iowa, Mississippi, Montana, Rhode Island, and Utah.

 

How long until my order ships?

All orders orders ship within 0-2 business days depending on volume! Monday through Friday! 

Please allow us a little extra time on our wholesale orders so that we can make sure your big purchases are going out correctly!  

How long does free shipping take?

Our shipping is delivered via USPS and is First Class & Priority Mail! It takes anywhere from 1-5 business days depending on the service. Priority Mail is more consistently 1-3 days but the USPS has been experiencing delays with the pandemic! 

Orders are shipped from one of our fulfillment centers in CA.

 

Do you offer discreet packaging?

We understand not everyone is down with "herbal enhancers". 

For your privacy, all packages are shipped in unmarked brown, standard USPS boxes, or padded envelopes labeled "VWS - Fulfillment Center" in the name section of the return address, as the only discerning labeling. 

What if my item breaks during shipping?

In the unlikely event you receive a damaged or defective item, Vape Whole Supply will replace it at no cost. Simply notify our support team at info@vapewholesupply.com or through our Contact Us form and we'll sort it out within 72 hours of delivery with an order number and a few photos of the packaging and damaged item(s). We'll take care of the rest!

Don't throw anything away until you speak with a rep; we might need the package back! In the event you're asked to ship a package back, we can provide a prepaid return shipping label. Send us a message and we'll take care of you!